Frequently Asked Questions
General
Figopara is a financial technology company established to expand the working capital that companies need. Among its investors are many large institutions such as IFC (World Bank), Eczacıbaşı Ventures, Finberg, Logo Software, İş Bank, Oyak Portfolio, Sabancı Ventures and Turkey Development Bank. Working with more than 20 financial institutions and integrated with Turkey's largest holding companies with supply chains, Figopara has facilitated the conversion of more than 150,000 invoices into cash and provided access to financing for more than 10,000 commercial enterprises since its inception.
Figopara operates as a digital platform that connects businesses with financial institutions. By uploading your invoices or other financial documents, you can access financing offers from multiple banks and choose the most suitable one for your needs.
Yes, Figopara uses industry-standard security measures including SSL encryption, secure data storage, and compliance with financial regulations to protect your information and transactions.
You can register on our website or mobile application by providing your company information and required documents. The registration process typically takes a few minutes, and you can start accessing financing options immediately after approval.
Basic membership is free. You only pay transaction fees when you use our financing services, and these fees are transparently displayed before you accept any offer.
Required documents typically include your company's tax identification number, trade registry information, signature circulars, and authorized signatory identification documents. Specific requirements may vary based on your company structure.
The approval process usually takes 1-3 business days after you submit all required documents. In some cases, it may be completed within hours.
Yes, individual entrepreneurs and sole proprietors can use Figopara services. The same registration process applies, with documents specific to your business structure.
Typically, your company should have been operating for at least 6 months to be eligible for most financing products. However, some products may have different requirements.
You can reach our customer support team via phone at 0850 259 9299, email at destek@figopara.com, or through the live chat feature on our website and mobile application.
Yes, Figopara mobile application is available for both iOS and Android devices. You can download it from the App Store or Google Play Store.
Our platform is available 24/7 for online transactions. Customer support is available Monday through Friday, 9:00 AM to 6:00 PM.
Yes, you can use multiple Figopara products at the same time, subject to your available credit limits and approval from financial institutions.
Your credit limit is determined by financial institutions based on factors including your company's financial health, turnover, payment history, and industry sector.
If you anticipate payment difficulties, please contact our customer support team immediately. We will work with you and the financial institution to find a solution.
Yes, early payment may reduce your total interest cost as interest is calculated daily on the outstanding balance. Specific terms depend on your financing agreement.
Credit limits are reviewed regularly based on your payment performance and business growth. You can also request a limit increase through your account dashboard.
Currently, Figopara primarily supports transactions in Turkish Lira (TRY). Support for other currencies may be available for specific products.
Invoice Financing
Invoice Financing allows you to convert your receivables from e-invoices into cash before their due date. Instead of waiting for payment terms, you can access funds immediately through financial institutions.
E-invoices issued to your customers through the Turkish Revenue Administration system are eligible. Invoices must be valid, unpaid, and within acceptable payment terms.
Once your invoice financing request is approved, funds are typically transferred to your account within 1-2 business days.
Fees and interest rates vary depending on the financial institution, invoice amount, and payment term. All costs are transparently displayed before you accept an offer.
Payment responsibility remains with your customer. If payment is delayed, the financial institution may contact your customer directly or work with you to resolve the issue.
Yes, you can typically finance a percentage of your invoice value, usually up to 80-90% depending on the financial institution's policy.
Minimum and maximum amounts vary by financial institution and product. Generally, minimum amounts start from 10,000 TRY, with no upper limit for established businesses.
Supplier Financing
Supplier Financing allows you to receive early payment for invoices issued to contracted buyer companies on the Figopara platform, using their credit limits instead of your own.
In Supplier Financing, the buyer company's credit limit is used, and they typically receive extended payment terms. This allows you to get paid early without affecting your own credit capacity.
You can use Supplier Financing for invoices issued to buyer companies that are contracted with Figopara. Check our contracted institutions page for the full list.
Costs are typically shared between the supplier and buyer according to their agreement. The discount rate and terms are transparently displayed when you request early payment.
After issuing an e-invoice to a contracted buyer, upload it to the Figopara platform and request early payment. The buyer must approve your request before funds are released.
The buyer company reviews and approves your invoice. Once approved, the financial institution disburses funds, typically within 1-2 business days.
Yes, Figopara offers SAP integration for large buyer companies, allowing seamless management of supplier financing directly within your ERP system.
Dynamic Discounting allows suppliers to offer early payment discounts that vary based on how early they receive payment, creating flexibility for both parties.
There is no specific limit, but total financing is subject to the buyer company's credit limit and your business relationship with them.
Once funds are transferred to your account, the transaction is complete from your side. The buyer company handles repayment to the financial institution according to their agreement.
Spot Loan
Spot Loan is a fast, flexible business loan offered by İş Bank exclusively for Figopara customers, designed to meet urgent cash flow needs without collateral.
You can apply through your Figopara account by selecting Spot Loan and submitting your application. Approval typically takes a few hours to one business day.
You must be an active Figopara member with a verified business account, have a minimum operating history, and meet İş Bank's credit criteria.
Interest rates and terms are competitive and displayed transparently during the application process. Rates depend on your business profile and loan amount.
Upon approval, funds are typically transferred to your business account within 1-2 business days.
Spot Loan typically does not require traditional collateral, though specific requirements may vary based on your business profile and loan amount.
Revolving Credit
Revolving Credit is a flexible credit line offered by TEB Bank in partnership with Figopara, allowing you to borrow, repay, and borrow again within your approved limit.
You only pay interest on the amount you use, for the period you use it. As you repay, your available credit is restored, providing continuous access to working capital.
Interest is calculated daily on your outstanding balance. You pay interest only on what you borrow, and quarterly fees may apply.
TEB Bank determines your credit limit based on your business financial health, revenue, cash flow, and credit history.
Revolving Credit offers flexible borrowing and repayment within your limit, while Installment Loans have fixed monthly payments and a set repayment schedule.
After TEB Bank establishes your credit limit, you can access funds within minutes. The initial setup may take a few days depending on document verification.
Installment Business Loan
Installment Business Loan is a fixed-term loan offered by Fibabanka exclusively for Figopara customers, with competitive interest rates starting from 2.99% and predictable monthly payments.
Loan terms typically range from 12 to 24 months, allowing you to choose a repayment period that matches your business cash flow.
Apply through your Figopara account by selecting Installment Business Loan, specifying your desired loan amount and term, and submitting required documents.
Required documents typically include recent financial statements, tax returns, company registration documents, and identification of authorized signatories.
Yes, early repayment is generally allowed. Check your loan agreement for any early repayment fees or conditions.
Check Financing
Check Financing allows you to convert post-dated checks received from your customers into immediate cash through financial institutions before their maturity date.
Checks must be valid, crossed checks from corporate customers with supporting invoices. Personal checks and bearer checks are typically not eligible.
Upload check images and supporting invoice documents through the Figopara platform or mobile app. Our system will process your request and connect you with financial institutions.
Fees vary based on check amount, maturity date, and issuing bank. All fees and discount rates are displayed transparently before you accept an offer.
Approval typically takes 1-3 business days, depending on check verification and financial institution review.
If a check is dishonored, you are responsible for repaying the financed amount plus any applicable fees to the financial institution.
Yes, you can track all your submitted checks and their status through your Figopara account dashboard.
Minimum amounts vary by financial institution, typically starting from 5,000 TRY.
There is no specific limit to the number of checks, but total financing is subject to your credit limit and the financial institution's policies.
If you need to cancel a transaction before the check is presented, contact customer support immediately. Cancellation may be possible depending on the transaction status.
Physical checks with supporting invoices are currently required. Digital check support may be available in the future.
Approved funds are directly transferred to your registered business bank account within 1-2 business days.
The financial institution presents the check to the issuing bank for payment. Once cleared, the transaction is complete.
Figoscore
Figoscore is an AI-powered credit scoring and risk analysis tool that provides real-time financial insights about your customers and business partners.
Figoscore aggregates data from multiple sources including trade registries, financial institutions, news sources, and public records to generate comprehensive risk scores and alerts.
Figoscore uses data from TSG (Trade Registry Gazette), Findeks, financial institutions, news sources, public company financials, and other authorized data providers.
Figoscore is available through your Figopara account. Search for any Turkish company by tax ID or name to view their risk profile.
Reports include credit score, payment behavior, legal proceedings, trade registry changes, financial ratios, negative news alerts, and risk trend analysis.
Figoscore data is updated in real-time for critical alerts and daily for regular data feeds, ensuring you have the most current information.
Yes, you can set up custom alerts to receive notifications about important changes in your customers' or partners' risk profiles.
Yes, all data is encrypted and stored securely in compliance with KVKK (Personal Data Protection Law) and international data security standards.
Pricing varies based on your usage and subscription plan. Basic queries are available to all Figopara members, with advanced features in premium plans.
Yes, you can export Figoscore reports in PDF format for your records or to share with your team.
Figoscore uses advanced AI algorithms and multiple data sources to provide high-accuracy risk assessments. However, it should be used as one of several tools in your decision-making process.