Contact

We are here for you

Feel free to reach out with any feedback or suggestions about our products and services.

0850 242 34 46

You can call us anytime between 09.00-18.00 on weekdays.

info@figopara.com

You can contact us via e-mail for any questions and comments.

Contact Form

You can fill out our contact form for technical support, wishes, complaints or questions.

Our Offices

Everything you need to move your business forward is right here!

İstanbul Head Office

Levent, Meltem Sk. İşkuleleri Kule 2, No: 10, Kat: 26 Figopara 34330 Beşiktaş/ İstanbul

Ankara Head Office

Oran, Assembly One Tower AVM, Kudüs Cd. 6/A, Kat:1, 06550 Çankaya/Ankara

Ankara Tekmer Office

Cevizlidere Mah, Mevlana Bulvarı, No: 221, İç Kapı No: 123 Çankaya/Ankara

İzmir IzQ Innovation Center Office

Atatürk Cad. No: 126 K:4/ Ofis: 404 Konak/İzmir

Frame 1171275496

Our Business Info

Company Name

Figo Ticari Bilgi ve Uygulama Platformu A.Ş

KEP Address Convenient for Notification

figoticaribilgi@hs01.kep.tr

Mersis Number

0387059306400016

Hosting Provider

GlassHouse Bilgi Sistemleri Ticaret Anonim Şirketi

Frequently Asked Questions

Any other questions?

We're here to help.

Figopara is a financial technology company established to expand the working capital that companies need. Among its investors are many large institutions such as IFC (World Bank), Eczacıbaşı Ventures, Finberg, Logo Software, İş Bank, Oyak Portfolio, Sabancı Ventures and Turkey Development Bank. Working with more than 20 financial institutions and integrated with Turkey's largest holding companies with supply chains, Figopara has facilitated the conversion of more than 150,000 invoices into cash and provided access to financing for more than 10,000 commercial enterprises since its inception.

Figopara operates as a digital platform that connects businesses with financial institutions. By uploading your invoices or other financial documents, you can access financing offers from multiple banks and choose the most suitable one for your needs.

Yes, Figopara uses industry-standard security measures including SSL encryption, secure data storage, and compliance with financial regulations to protect your information and transactions.

You can register on our website or mobile application by providing your company information and required documents. The registration process typically takes a few minutes, and you can start accessing financing options immediately after approval.

Basic membership is free. You only pay transaction fees when you use our financing services, and these fees are transparently displayed before you accept any offer.

Required documents typically include your company's tax identification number, trade registry information, signature circulars, and authorized signatory identification documents. Specific requirements may vary based on your company structure.

The approval process usually takes 1-3 business days after you submit all required documents. In some cases, it may be completed within hours.

Yes, individual entrepreneurs and sole proprietors can use Figopara services. The same registration process applies, with documents specific to your business structure.

Typically, your company should have been operating for at least 6 months to be eligible for most financing products. However, some products may have different requirements.

You can reach our customer support team via phone at 0850 259 9299, email at destek@figopara.com, or through the live chat feature on our website and mobile application.

Yes, Figopara mobile application is available for both iOS and Android devices. You can download it from the App Store or Google Play Store.

Our platform is available 24/7 for online transactions. Customer support is available Monday through Friday, 9:00 AM to 6:00 PM.

Yes, you can use multiple Figopara products at the same time, subject to your available credit limits and approval from financial institutions.

Your credit limit is determined by financial institutions based on factors including your company's financial health, turnover, payment history, and industry sector.

If you anticipate payment difficulties, please contact our customer support team immediately. We will work with you and the financial institution to find a solution.

Yes, early payment may reduce your total interest cost as interest is calculated daily on the outstanding balance. Specific terms depend on your financing agreement.

Credit limits are reviewed regularly based on your payment performance and business growth. You can also request a limit increase through your account dashboard.

Currently, Figopara primarily supports transactions in Turkish Lira (TRY). Support for other currencies may be available for specific products.